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Citizen Services

As global citizens, we all want safer streets, a healthier, more sustainable environment to live in and more efficient and inclusive public services.

Cities and urban communities use our Quantela Citizen Services solutions - powered by the Quantela platform - to help:

  • Break Down Community Silos

    through extended, more accessible resources for all

  • Reduce Operational Expenses

    When a city runs on data, traffic is smoother, maintenance is proactive, streets are cleaner, all driving towards more efficient, less costly operations.

  • Save Time

    Automate actions and services across the city. When all the data you need is in one place, you spend less time managing your tech and more time managing your people to deliver greater value for your constituents.

  • Lower Capital Costs

    Dimming schedules extend the life of the fixture. Track data to manage warrantees and replace damaged assets.

  • Reduce Your Carbon Footprint

    Smart Lighting can reduce energy consumption by up to 20 % on top of the savings from LED transition alone.

  • Create Safer Communities

    Data and analytics help our customersidentify high risk areas and take preventativemeasures to mitigate accidents, crimes,fires, and more.

  • Avoid Constituent Complaints

    Fix issues before they happen with proactive repairs and reports on infrastructure health.

  • Engage with Constituents

    Involve them in your decision making, share live information to empower them to live, work and move around your city with greater ease.

Quantela Citizen Services Resources

Real Solutions. Real Impact.

Gurugram, India
Case Study

Gurugram, India


The Gurugram Metropolitan Development Authority (GMDA) wanted to improve the efficiency of the public bus service, which helps more than 55,000 people move around the city every day. They were looking for a single, integrated platform to monitor and control city operations more effectively and enhance all citizen services and quality of life.

Quantela Solutions

Quantela helped the city to establish an Integrated Control and Command Centre (ICCC) – powered by the Quantela platform – to capture, integrate, and analyze data from multiple sources across the city.

Quantela Outcomes Delivered

Enhanced citizen engagement and experience, improvement in water supply, smarter lighting, and mobility efficiencies.