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New Delhi Municipal Council, India

New Delhi Municipal Council, India

Revolutionizing Urban Services: The Smart City Transformation of New Delhi

The Customer

The New Delhi Municipal Council (NDMC) is a local government body responsible for the administration of the central area of the city of New Delhi. NDMC provides basic civic services such as sanitation, water supply, street lighting, and maintenance of roads, parks, and public spaces. It also manages several iconic landmarks in the city such as the India Gate, Rashtrapati Bhavan, and the Parliament House. In addition to its administrative functions, NDMC plays a crucial role in the development of the city's infrastructure and urban planning and development.

The Challenge(s)

One of the key challenges was waste management and monitoring of waste collection vehicles. Another major challenge was monitoring the environmental parameters within the city. With no proper centralized services in place, the council has struggled to monitor the parameters and take appropriate actions.

The streetlight overutilization and monitoring of energy consumption within the city have also presented a significant challenge for NDMC. Additionally, the generation of electricity bills and the collection of outstanding amounts from citizens have also been significant challenges for the council. Similarly, the monitoring of parking slot availability and revenue collections through parking. 

How Quantela Helped

Quantela solution enabled effective management of Solid Waste & C&D waste through various services like monitoring of bin cleaning, trend analysis of garbage types, real-time collection using bin fill sensors, and GPS tracking of waste collection vehicles. The platform has also facilitated monitoring of environmental parameters, such as PM10, PM2.5, AQI, and light monitoring. Additionally, it monitors electricity consumption, generates alerts for power failure, and integrates with the electricity bill generation system. Moreover, the platform has helped in efficient management of smart parking stations by monitoring slot availability and tracking of parking-related hardware. 97 parking locations and 8044 total parking slots were monitored and integrated with the platform. 

Outcomes delivered

Improved systematic mechanism for bin clearance:

  • Real-time monitoring of 997 overhead bins & 52 underground bins. The bins are monitored from morning 6 AM to 6 PM every day and the progress on the bins collection is on an hourly basis.
  • Clean neighborhoods maintained

Effective monitoring of vehicles:


  • Monitoring 38+ Auto tripper vehicles
  • Optimized travel time through monitoring of vehicle movement
  • Effective vehicle management through live data feed
  • Boundary In & Out alerts for vehicles
  • Measuring vehicle movement for the last 10 days and detecting deviations

Effective AQI monitoring:

  • Real-time monitoring of critical parameters
  • Enhanced information dissemination through public display
  • Hourly predictions of AQI values for the next 48 hours
  • Identification of malfunctioning sensors

Effective centralized monitoring of street light network:

  • 14,000+ smart streetlights
  • 50,720 KWH energy saved for the year 2023 
  • Optimized maintenance 

Effective monitoring of working status of smart meters:

  • 60,000+ smart electricity meters installed serving 57000+ consumers
  • Live data monitoring of all domestic and non-domestic electricity meters
  • Analytical data reports and quick alerts
  • 30-day consumption forecast for all zones

Real-time monitoring of parking areas:

  • Live data feed for monitoring parking areas during peak and non-peak hours
  • Enhanced collection of parking revenue through analysis of trends.